General information that does not involve a purchase

Snail Mail
Please note that we do not sell or deliver physical products. Your purchase is delivered to you via a download link sent to your eMail or with th...
Thu, 14 Jul, 2016 at 11:31 AM
Telephone Support
We do not provide 24/7 live telephone support. Please open a ticket and enter the required information.  
Sun, 29 Jun, 2014 at 4:35 PM
Discount Code
A Discount Code box is located on the 2nd order page within our system. That is a default option provided by the software we use. If you did not recei...
Sun, 29 Jun, 2014 at 4:36 PM
Ticket Response
Your ticket will be reviewed and answered within 8 hours from the time it was submitted, Monday through Saturday. A ticket opened late Saturday through...
Sun, 29 Jun, 2014 at 4:36 PM
How to Whitelist eMail to Make Sure You Receive Messages
The easiest way to ensure you don't miss one of our eMails is to make sure they don't end up in your spam/junk folder! :You can make sure thi...
Sat, 2 Aug, 2014 at 2:56 PM
Did Not Receive a Free Report
After you register for the report, you are sent an eMail to confirm your request. You need to click on the link inside that message to complete the confir...
Tue, 2 Aug, 2016 at 10:19 AM